Hostscan Is Waiting For The Next Scan Macos

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I have been doing a lot of work with AnyConnect recently. I have been setting up DAP policies to lock down the environments and rolled it out cautiously. No one likes locking users out of VPNs, and after some tooing and frowing with Cisco over issues with Macs and BitDefender not being picked up (a bug case has been created for this).

This is such an obscure reason for failure, I would have -never- figured it out! The.real. problem here is that the fact that the hostscan is failing isn't being shown to the user. It just keeps trying, then waiting for the next scan. Horrible design and user experience - they should fix. Dec 28, 2014 RELATED: How to Scan Documents to PDF with Your Android Phone's Camera. It’s worth noting that a good percentage of the time you can just use your smartphone’s camera and scan it to PDF easily. For most common scanning tasks, that option will work really well, and it’s an especially great option for scanning a picture of a receipt to save.

This weekend was the final round of configurations, meaning that if anyone had not supplied me the necessary details, they’d be locked out.

Despite several emails asking for the required info, there were a small handful of users who either missed or filed away the emails, and so it comes as no surprise that one contacted me today with issues.

I had tried to be proactive and given that most of the requirements were corporate standards, thought that I had covered those who had not come back to me earlier. Still, one user could not connect.

Tried different VPNs. Same issue. HostScan was taking a phenomenally long amount of time. Worryingly, I could see nothing on the DAP logs (debug dap trace).

So, if DAP was failing, then I would be able to see something in the logs. It would show me the attempt, something to show a connection attempt. But there was nothing.

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We uninstalled and reinstalled AnyConnect and HostScan.

Same issue.

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Other people were connecting with no issues, and the user could use a different machine and log in immediately. It’s clearly an issue with the machine, not the user, or the DAP policies.

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The DART program was run and the logs collected.

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Amongst the masses of things that stood out were the number of certs that were tried during connection attempts. Most of these were proxied through Fiddler.

Although the user did not have Fiddler running, the number of certs was enough to prevent AnyConnect (and probably more specifically, HostScan) from working.

There are probably two issues at play here.

Firstly HostScan has a limit: https://www.tunnelsup.com/anyconnect-hostscan-results-exceed-default-limit/. Secondly,

The first prompt I see is that macOS wants access to your Google Account, and clicking on that, it takes me to a private Safari window where I enter my Google account name and password. May 11, 2019  Mac users across the world started to get emails/prompts saying 'macOS wants to access your Google account'. It should be related to OAuth2 related changes. Macos asking for access to google account.

Secondly, well. Fiddler: https://mattlapaglia.com/cisco-anyconnect-hostscan-is-waiting-for-the-next-scan/.

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So if your AnyConnect is taking a long time, please have a read of the two articles above and thanks to the authors for saving me a lot of time!